Modular Digital services

Though we provide our service as your consulting partner for end to end Digital Transformation, we understand that some organizations may require one or more specific interventions. Hence, we provide a suite of digital services to suit your needs.

The picture below shows our Modular Digital Services.

Digital Appreciation Workshop:

Why this workshop?

The digital world has seen massive and rapid changes in the recent years. It has caused disruption in many industries and businesses and is leading to massive changes with far reaching implications in many more. It is not easy for anybody, let alone super busy Executive Team, to keep track of developments in the digital space. This workshop is meant for the Executive Team to gain a basic understanding of these developments and get an external expert perspective of the digital world.

What our team does:

We have two formats for the workshops – one is half day and the other is full day. In the half day workshop, we provide a bird’s eye view of the Digital World and discuss the implications of changes in the digital world for the business.  In the full day workshop, we elaborate on digital technologies and their implications a bit more and also discuss case studies of digital disruption.

Typical Duration:

Two formats – 4 hours and 8 hours

Expected Outcomes:

At the end of the workshop, the participants would have gained a high level understanding of digital technologies and their implications for the business including business models, business strategies, organization, processes etc.

 

Digital Readiness Assessment:

Why readiness assessment?

Before you embark on your Digital Transformation journey, you may want to know how ready and mature is your organization for undertaking this journey and to know if you need to fill any gaps before embarking on the journey. The gaps may be at various levels viz. skills, culture, technology landscape, processes etc. We also need to assess the level and type of resistance to change so that an effective change management strategy can be worked out.

What our team does:

We carry out Digital Readiness Assessment of the client organization by evaluating existing business along multiple dimensions including people, operations, culture, processes, information systems etc.

Typical Duration:

2 to 4 Weeks. Depends on the size and complexity of the organization.

 Expected Outcomes:

This exercise would yield a Digital Readiness Report and Scorecard which would provide a score of the organization readiness across each of the various dimensions assessed, the gaps that need to be filled and an Overall Digital Readiness Score that indicates the level of organization readiness to embark on a Digital Transformation journey.

 

Digital Strategy Blueprint:

Why Digital Strategy Blueprint?

Your Digital Transformation journey would typically involve several initiatives in strategy, operations, processes, people and technology. All the initiatives can’t be executed at the same time. There is need for formulating a coherent strategy, identification and prioritization of various initiatives and creating a medium term roadmap for implementation.

What our team does:

The objective of this service is to re-imagine your business driven by your long term aspirations and the power of digital technology to co-create a Digital Strategy Blueprint. We get into details of your business and identify key impact areas for digital technologies and required changes in the organization. We conceptualize various initiatives and their impact. We also prioritize these initiatives based on business impact and urgency.

Typical Duration:

8 to 12 Weeks. Depends on the size and complexity of the organization.

 Expected Outcomes:

This exercise would yield a co-created blueprint for Digital Transformation in your organization. This would have all the identified initiatives, their rationale and predicted impact on the organization. There would also be a 2-3 year roadmap for implementation of identified initiatives.

 

Digital Program Management:

Why Digital Program Management?

Once you have identified digital initiatives to be implemented in your organization along with us or independently, you may require external support due to lack of adequate senior level in-house bandwidth to program manage these initiatives.  These initiatives require close monitoring including technology vendor management besides sufficient understanding of business imperatives and knowledge of the digital space. 

What our team does:

We develop a Program Plan along with you and technology vendor(s) for the identified initiative. Besides key milestones, it also includes expected business results. We then manage the program including interfacing with your business people on one hand and technology vendors on the other hand. We thus provide crucial business technology interface besides tracking and monitoring the program.

Typical Duration:

Depends on the initiative and level of involvement. Could be 2-3 months or even 1 year or longer.

 Expected Outcomes:

A successfully delivered digital initiative and business results.

 

 Digital Process Optimization:

Why Digital Process Optimization?

If your business processes are outdated or are not optimized using leading techniques or are not harnessing the power of digital technologies, then, they are not providing you much needed competitive edge. You need to optimize them while using the power of digital technologies to gain competitive advantage.

What our team does:

We have a data driven approach to process optimization. We make use of the power of data analytics and key process improvement techniques to identify the gaps. We also consider usage of AI/ML techniques to improve performance metrics. We redesign your process for improved business performance

Typical Duration:

6 – 12 weeks for one process.

 Expected Outcomes:

Redesigned business process(es) with a possible AI/ML component for efficiency gain. Improved business performance after implementation.

 

Digital Marketing:

Why Digital Marketing?

Digital technologies and applications have greatly altered the marketing and promotion landscape and changed the underlying economics. You may need to reach customers through newer and multiple channels in a cost effective manner to enhance your brand image and build deeper customer relationships.  

What our team does:

We help you in building a robust digital marketing plan with a judicious mix of various digital channels. We also work with you to execute the Digital Marketing Plan on a one time or a continuous basis. This involves continuous strategizing and course correction based on market feedback.

Typical Duration:

Depends on the level of involvement. Could be 2-3 months or ongoing for a year or longer.

 Expected Outcomes:

Enhanced customer engagement. Enhanced Brand Image. Increased sales. Valuable customer feedback for product/service improvement and enhancement

Let’s know your specific need for digital intervention